Last Updated: July 18, 2026

At Senabooks, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, or purchase books from us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you interact with our website, we may collect the following types of information.

Personal Information

This may include:

  • Full Name.
  • Shipping Address.
  • Billing Address.
  • Email Address.
  • Phone Number.
  • Payment Information (processed securely by our payment providers).
  • Order History.
  • Customer Support Communications.
  • Account Information (if you create an account).
Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address.
  • Browser Type.
  • Device Information.
  • Operating System.
  • Time Zone.
  • Pages Visited.
  • Referral URL.
  • Shopping Activity.
  • Cookies and Similar Technologies.
How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Deliver books and provide shipping updates.
  • Provide customer support.
  • Verify payments and prevent fraudulent transactions.
  • Improve our website and shopping experience.
  • Respond to your inquiries.
  • Personalize product recommendations.
  • Comply with legal and regulatory obligations.
  • Send promotional emails if you have chosen to receive them.
Payment Processing

Payments made on our website are processed securely through trusted third-party payment providers.

Senabooks does not store your complete credit card information on our servers.

Your payment information is handled according to the security standards and privacy policies of your selected payment provider.

Cookies

Our website uses cookies and similar technologies to improve website functionality and enhance your shopping experience.

Cookies may be used to:

  • Remember your shopping cart.
  • Save your account preferences.
  • Analyze website traffic.
  • Improve website performance.
  • Measure marketing effectiveness.

You may disable cookies through your browser settings. However, some features of our website may not function properly.

Marketing Communications

If you subscribe to our newsletter, we may occasionally send information regarding:

  • New book releases.
  • Best-selling titles.
  • Exclusive promotions.
  • Seasonal sales.
  • Reading recommendations.
  • Company news.

You may unsubscribe at any time by clicking the “Unsubscribe” link included in our emails.

Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary with trusted third-party service providers, including:

  • Payment processors.
  • Shipping carriers.
  • Order fulfillment partners.
  • Website hosting providers.
  • Analytics providers.
  • Email marketing services.
  • Fraud prevention services.

These providers receive only the information necessary to perform services on our behalf.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While no method of electronic transmission or storage is completely secure, we continuously work to maintain appropriate security measures.

Data Retention

We retain personal information only for as long as necessary to:

  • Complete your orders.
  • Provide customer support.
  • Meet accounting and tax obligations.
  • Resolve disputes.
  • Comply with applicable laws.
  • Prevent fraud.

When your information is no longer required, it will be securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your personal information.
  • Restrict certain processing activities.
  • Object to specific types of processing.
  • Request a copy of your personal information where permitted by law.

To exercise these rights, please contact us using the information below.

California Privacy Rights (CCPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request information about the personal information we collect and request deletion of eligible personal information, subject to applicable legal exceptions.

Senabooks does not sell personal information to third parties.

International Visitors

If you access our website from outside the United States, your personal information may be transferred to and processed in the United States or other countries where our service providers operate.

By using our website, you acknowledge and agree to such transfers where permitted by applicable law.

Third-Party Services

Our website may contain links to third-party websites or use third-party services.

These websites and services operate under their own privacy policies, and Senabooks is not responsible for their content or privacy practices.

We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website is intended for individuals who are at least 18 years old, or the age of majority in their jurisdiction.

We do not knowingly collect personal information from children under 13 years of age.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or website functionality.

The updated version will be posted on this page with the revised “Last Updated” date.

Your continued use of our website after any changes constitutes acceptance of the updated Privacy Policy.

Contact Information

Senabooks

Customer Support Email: [email protected]

Business Hours: 

Monday – Friday

9:00 AM – 5:00 PM (Your Local Time)

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact our customer support team. We are committed to protecting your privacy and providing prompt, professional assistance.